What We Offer

Our Services

A complete IROPS management stack — from detection to resolution, built for airlines of every size.

Disruption Detection & Classification

Automated ingestion of flight status data from PSS, GDS, and airport systems. Events are classified by severity and passenger impact in real time, triggering appropriate recovery workflows instantly.

Passenger Triage & Prioritization

Our LLM engine ranks affected passengers by urgency — VIPs, unaccompanied minors, medical needs, tight connections, and missed international legs are flagged automatically for priority handling.

Multi-Channel Passenger Communication

Deliver personalized, multilingual disruption notifications via SMS, WhatsApp, email, and push. Templated messages with dynamic passenger data, sent in under 90 seconds from event detection.

Automated Recovery Offers

Generate and dispatch personalized recovery offers — rebooking on alternative flights, hotel vouchers, meal tokens, lounge access. Passengers self-serve via a deep-link portal. No phone queues.

Regulatory Compliance Engine

Built-in EU261/2004, UK261, and US DOT rule engines calculate compensation eligibility, amounts, and deadlines automatically. Claim processing and payment tracking included.

Operations Dashboard & Analytics

Real-time overview of all active disruptions, passenger statuses, offer acceptance rates, and compensation exposure. Exportable reports for post-event review and regulatory submissions.

See every service in action

Schedule a live demo tailored to your airline's disruption profile and operational setup.

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